HCS 10.x Prime Collaboration Contact Center Assurance Agent
HCS-PC-CCA-AGENT
· hosted collaboration solution hcs Series
Is the HCS 10.x Prime Collaboration Contact Center Assurance Agent still supported?
No. Cisco ended support for the HCS 10.x Prime Collaboration Contact Center Assurance Agent on 2024-10-31. No further security fixes will be issued. See Cisco's lifecycle bulletin.
When does the HCS 10.x Prime Collaboration Contact Center Assurance Agent reach end of support?
Cisco support for the HCS 10.x Prime Collaboration Contact Center Assurance Agent ends on 2024-10-31.
What replaces the HCS 10.x Prime Collaboration Contact Center Assurance Agent?
Cisco has not published a successor model for the HCS 10.x Prime Collaboration Contact Center Assurance Agent.
HCS 10.x Prime Collaboration Contact Center Assurance Agent Lifecycle Overview
The Cisco HCS 10.x Prime Collaboration Contact Center Assurance Agent (HCS-PC-CCA-AGENT) is a product in the Cisco hosted collaboration solution hcs series. This product has reached end of life as of , meaning Cisco no longer provides technical support, software updates, or hardware replacement for this product. It was last available for purchase on . Organizations still running the HCS 10.x Prime Collaboration Contact Center Assurance Agent should plan a migration .
Lifecycle Milestones
| Lifecycle notice published | 5y 6mo ago | |
|---|---|---|
| End of sale | 5y ago | |
| End of software maintenance | 4y ago | |
| Last date of support | 1y 12mo ago |
HCS 10.x Prime Collaboration Contact Center Assurance Agent
Additional Dates
| Last Ship Date | 4y 9mo ago | |
|---|---|---|
| End Of New Service Attachment Date | 4y ago | |
| End Of Service Contract Renewal Date | 2y 10mo ago |