HCS Prime Collaboration Contact Center Assurance License PAK
HCS-PC-CC-PAK
Software License
· hosted collaboration solution hcs Series
Can the HCS Prime Collaboration Contact Center Assurance License PAK still be purchased or renewed?
No. Sales ended on 2021-10-14 and coverage under this SKU ran through 2024-10-31. There is nothing left to renew. See Cisco's lifecycle bulletin.
When does HCS Prime Collaboration Contact Center Assurance License PAK coverage end?
Entitlement coverage under the HCS Prime Collaboration Contact Center Assurance License PAK ends on 2024-10-31.
What is the successor to the HCS Prime Collaboration Contact Center Assurance License PAK?
Cisco has not published a successor SKU for the HCS Prime Collaboration Contact Center Assurance License PAK.
HCS Prime Collaboration Contact Center Assurance License PAK Ordering and Coverage
HCS-PC-CC-PAK is a Cisco software license SKU sold against the hosted collaboration solution hcs series. License and subscription SKUs follow an ordering lifecycle, not a hardware support window: past end of sale they cannot be bought or renewed, and coverage stops at the final support date. This product has reached end of life as of , meaning Cisco no longer provides technical support, software updates, or hardware replacement for this product. It was last available for purchase on . Organizations still running the HCS Prime Collaboration Contact Center Assurance License PAK should plan a migration .
Lifecycle Milestones
| Lifecycle notice published | 5y 6mo ago | |
|---|---|---|
| End of sale | 5y ago | |
| End of software maintenance | 4y ago | |
| Last date of support | 1y 12mo ago |
HCS Prime Collaboration Contact Center Assurance License PAK
Additional Dates
| Last Ship Date | 4y 9mo ago | |
|---|---|---|
| End Of New Service Attachment Date | 4y ago | |
| End Of Service Contract Renewal Date | 2y 10mo ago |