Home/Avaya/Contact Center/Avaya AuraTM Contact Center Communications Control Toolkit R6 Corporate Base System for CCMM and CCOA

Avaya AuraTM Contact Center Communications Control Toolkit R6 Corporate Base System for CCMM and CCOA

SKU NT9Y65FA

Avaya Software · Contact Center Series

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Avaya AuraTM Contact Center Communications Control Toolkit R6 Corporate Base System for CCMM and CCOA is dead. Avaya support ended (-3418d). Last available for order .

Can the Avaya AuraTM Contact Center Communications Control Toolkit R6 Corporate Base System for CCMM and CCOA still be purchased or renewed?

No. Sales ended on 2016-06-13 and coverage under this SKU ran through 2017-06-13. There is nothing left to renew. See Avaya's lifecycle bulletin.

When does Avaya AuraTM Contact Center Communications Control Toolkit R6 Corporate Base System for CCMM and CCOA coverage end?

Entitlement coverage under the Avaya AuraTM Contact Center Communications Control Toolkit R6 Corporate Base System for CCMM and CCOA ends on 2017-06-13.

What is the successor to the Avaya AuraTM Contact Center Communications Control Toolkit R6 Corporate Base System for CCMM and CCOA?

Avaya has not published a successor SKU for the Avaya AuraTM Contact Center Communications Control Toolkit R6 Corporate Base System for CCMM and CCOA.

Avaya AuraTM Contact Center Communications Control Toolkit R6 Corporate Base System for CCMM and CCOA Ordering and Coverage

NT9Y65FA is a Avaya software SKU sold against the Contact Center series. License and subscription SKUs follow an ordering lifecycle, not a hardware support window: past end of sale they cannot be bought or renewed, and coverage stops at the final support date. This product has reached end of life as of , meaning Avaya no longer provides technical support, software updates, or hardware replacement for this product. It was last available for purchase on . Organizations still running the Avaya AuraTM Contact Center Communications Control Toolkit R6 Corporate Base System for CCMM and CCOA should plan a migration .

Lifecycle Milestones

Lifecycle notice published 9y 4mo ago
End of sale 10y 4mo ago
End of software maintenance 9y 4mo ago
Last date of support 9y 4mo ago

Additional Dates

End Of Services Support Date 4y 4mo ago
Notice Revision Date 8y 10mo ago
Last Expansion Date 8y 10mo ago
Applicable Platforms
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