Home/Avaya/Contact Center/CMS R16.1 SFTW

CMS R16.1 SFTW

SKU 700500177

Avaya Software · Contact Center Series

Suggest a correction

CMS R16.1 SFTW is dead. Avaya support ended (-4892d). Last available for order .

Can the CMS R16.1 SFTW still be purchased or renewed?

No. Sales ended on 2010-11-07 and coverage under this SKU ran through 2013-05-31. There is nothing left to renew. See Avaya's lifecycle bulletin.

When does CMS R16.1 SFTW coverage end?

Entitlement coverage under the CMS R16.1 SFTW ends on 2013-05-31.

What is the successor to the CMS R16.1 SFTW?

Avaya has not published a successor SKU for the CMS R16.1 SFTW.

CMS R16.1 SFTW Ordering and Coverage

700500177 is a Avaya software SKU sold against the Contact Center series. License and subscription SKUs follow an ordering lifecycle, not a hardware support window: past end of sale they cannot be bought or renewed, and coverage stops at the final support date. This product has reached end of life as of , meaning Avaya no longer provides technical support, software updates, or hardware replacement for this product. It was last available for purchase on . Organizations still running the CMS R16.1 SFTW should plan a migration .

Lifecycle Milestones

Lifecycle notice published 16y ago
End of sale 15y 12mo ago
End of software maintenance 13y 5mo ago
Last date of support 13y 5mo ago

Additional Dates

End Of Services Support Date 10y 2mo ago
Last Service Contract Date 11y 2mo ago
Applicable Platforms
↑ Top