CMS R20 NEW/ADD HA AGT
431439
Software
· Contact Center Series
Can the CMS R20 NEW/ADD HA AGT still be purchased or renewed?
No. Sales ended on 2024-06-03 and coverage under this SKU ran through 2025-06-03. There is nothing left to renew. See Avaya's lifecycle bulletin.
When does CMS R20 NEW/ADD HA AGT coverage end?
Entitlement coverage under the CMS R20 NEW/ADD HA AGT ends on 2025-06-03.
What is the successor to the CMS R20 NEW/ADD HA AGT?
Avaya has not published a successor SKU for the CMS R20 NEW/ADD HA AGT.
CMS R20 NEW/ADD HA AGT Ordering and Coverage
431439 is a Avaya software SKU sold against the Contact Center series. License and subscription SKUs follow an ordering lifecycle, not a hardware support window: past end of sale they cannot be bought or renewed, and coverage stops at the final support date. This product has reached end of life as of , meaning Avaya no longer provides technical support, software updates, or hardware replacement for this product. It was last available for purchase on . Organizations still running the CMS R20 NEW/ADD HA AGT should plan a migration .
Lifecycle Milestones
| Lifecycle notice published | 2y 5mo ago | |
|---|---|---|
| End of sale | 2y 5mo ago | |
| End of software maintenance | 1y 5mo ago | |
| Last date of support | 1y 5mo ago |
Additional Dates
| Notice Revision Date | 2y 5mo ago |
|---|