Home/Avaya/Contact Center/CMS R20 NEW SYS

CMS R20 NEW SYS

SKU 431433

Avaya Software · Contact Center Series

Suggest a correction

CMS R20 NEW SYS is dead. Avaya support ended (-506d). Last available for order .

Can the CMS R20 NEW SYS still be purchased or renewed?

No. Sales ended on 2024-06-03 and coverage under this SKU ran through 2025-06-03. There is nothing left to renew. See Avaya's lifecycle bulletin.

When does CMS R20 NEW SYS coverage end?

Entitlement coverage under the CMS R20 NEW SYS ends on 2025-06-03.

What is the successor to the CMS R20 NEW SYS?

Avaya has not published a successor SKU for the CMS R20 NEW SYS.

CMS R20 NEW SYS Ordering and Coverage

431433 is a Avaya software SKU sold against the Contact Center series. License and subscription SKUs follow an ordering lifecycle, not a hardware support window: past end of sale they cannot be bought or renewed, and coverage stops at the final support date. This product has reached end of life as of , meaning Avaya no longer provides technical support, software updates, or hardware replacement for this product. It was last available for purchase on . Organizations still running the CMS R20 NEW SYS should plan a migration .

Lifecycle Milestones

Lifecycle notice published 2y 5mo ago
End of sale 2y 5mo ago
End of software maintenance 1y 5mo ago
Last date of support 1y 5mo ago

Additional Dates

Notice Revision Date 2y 5mo ago
Applicable Platforms
↑ Top