CMS PRE-17 TO R18 INITIAL ACD UPG
395743
Software
· Contact Center Series
Can the CMS PRE-17 TO R18 INITIAL ACD UPG still be purchased or renewed?
No. Sales ended on 2019-06-10 and coverage under this SKU ran through 2020-06-10. There is nothing left to renew. See Avaya's lifecycle bulletin.
When does CMS PRE-17 TO R18 INITIAL ACD UPG coverage end?
Entitlement coverage under the CMS PRE-17 TO R18 INITIAL ACD UPG ends on 2020-06-10.
What is the successor to the CMS PRE-17 TO R18 INITIAL ACD UPG?
Avaya has not published a successor SKU for the CMS PRE-17 TO R18 INITIAL ACD UPG.
CMS PRE-17 TO R18 INITIAL ACD UPG Ordering and Coverage
395743 is a Avaya software SKU sold against the Contact Center series. License and subscription SKUs follow an ordering lifecycle, not a hardware support window: past end of sale they cannot be bought or renewed, and coverage stops at the final support date. This product has reached end of life as of , meaning Avaya no longer provides technical support, software updates, or hardware replacement for this product. It was last available for purchase on . Organizations still running the CMS PRE-17 TO R18 INITIAL ACD UPG should plan a migration .
Lifecycle Milestones
| Lifecycle notice published | 7y 6mo ago | |
|---|---|---|
| End of sale | 7y 4mo ago | |
| End of software maintenance | 6y 4mo ago | |
| Last date of support | 6y 4mo ago |
Additional Dates
| Notice Revision Date | 2y 5mo ago | |
|---|---|---|
| Last Expansion Date | 2y 3mo ago |