CMS R17 INITIAL ACD UPG
306707
Software
· Contact Center Series
Can the CMS R17 INITIAL ACD UPG still be purchased or renewed?
No. Sales ended on 2016-03-13 and coverage under this SKU ran through 2019-06-04. There is nothing left to renew. See Avaya's lifecycle bulletin.
When does CMS R17 INITIAL ACD UPG coverage end?
Entitlement coverage under the CMS R17 INITIAL ACD UPG ends on 2019-06-04.
What is the successor to the CMS R17 INITIAL ACD UPG?
Avaya has not published a successor SKU for the CMS R17 INITIAL ACD UPG.
CMS R17 INITIAL ACD UPG Ordering and Coverage
306707 is a Avaya software SKU sold against the Contact Center series. License and subscription SKUs follow an ordering lifecycle, not a hardware support window: past end of sale they cannot be bought or renewed, and coverage stops at the final support date. This product has reached end of life as of , meaning Avaya no longer provides technical support, software updates, or hardware replacement for this product. It was last available for purchase on . Organizations still running the CMS R17 INITIAL ACD UPG should plan a migration .
Lifecycle Milestones
| Lifecycle notice published | 11y ago | |
|---|---|---|
| End of sale | 10y 7mo ago | |
| End of software maintenance | 7y 5mo ago | |
| Last date of support | 7y 5mo ago |
Additional Dates
| Notice Revision Date | 2y 5mo ago | |
|---|---|---|
| Last Expansion Date | 2y 3mo ago |