CMS R17 INITIAL ACD
306706
Software
· Contact Center Series
Can the CMS R17 INITIAL ACD still be purchased or renewed?
No. Sales ended on 2016-03-13 and coverage under this SKU ran through 2019-06-04. There is nothing left to renew. See Avaya's lifecycle bulletin.
When does CMS R17 INITIAL ACD coverage end?
Entitlement coverage under the CMS R17 INITIAL ACD ends on 2019-06-04.
What is the successor to the CMS R17 INITIAL ACD?
Avaya has not published a successor SKU for the CMS R17 INITIAL ACD.
CMS R17 INITIAL ACD Ordering and Coverage
306706 is a Avaya software SKU sold against the Contact Center series. License and subscription SKUs follow an ordering lifecycle, not a hardware support window: past end of sale they cannot be bought or renewed, and coverage stops at the final support date. This product has reached end of life as of , meaning Avaya no longer provides technical support, software updates, or hardware replacement for this product. It was last available for purchase on . Organizations still running the CMS R17 INITIAL ACD should plan a migration .
Lifecycle Milestones
| Lifecycle notice published | 11y ago | |
|---|---|---|
| End of sale | 10y 7mo ago | |
| End of software maintenance | 7y 5mo ago | |
| Last date of support | 7y 5mo ago |
Additional Dates
| Notice Revision Date | 2y 5mo ago | |
|---|---|---|
| Last Expansion Date | 2y 3mo ago |