Is the M-500 end of life?

Yes. The Palo Alto M-500 has reached end of life. Vendor support ended on 2025-02-28.

When is the M-500 end of sale date?

The Palo Alto M-500 reached end of sale on 2020-02-29. The last date of vendor support is 2025-02-28.

When does Palo Alto support end for the M-500?

Palo Alto support for the M-500 ended on 2025-02-28. The recommended replacement is the M-300 M-700.

What replaces the M-500?

Palo Alto recommends the M-300 M-700 as a replacement for the M-500.

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M-500

Name: M-500
Brand: Palo Alto
SKU: M-500
Availability: Discontinued

Palo Alto Chassis · Panorama Series

M-500 has reached end of life. Palo Alto support ended 2025-02-28. Last available for order 2020-02-29. Replacement: M-300 M-700.

M-500 Lifecycle Overview

The Palo Alto M-500 is a chassis product in the Palo Alto Panorama series. This product has reached end of life as of 2025-02-28, meaning Palo Alto no longer provides technical support, software updates, or hardware replacement for this product. It was last available for purchase on 2020-02-29. Organizations still running the M-500 should plan a migration to the M-300 M-700.

Lifecycle Milestones

End of sale	2020-02-29
Last date of support	2025-02-28

Recommended Replacement

M-300 M-700

Last Supported OS

PAN-OS 10.1

Applicable Platforms

Panorama

Source: Official Palo Alto notice · Last verified 2026-04-14