IPCC ENTERPRISE PREMIUM AGENT v12.0 and earlier
IPCE-PREMAGT-L
· unified contact center domain manager Series
Is the IPCC ENTERPRISE PREMIUM AGENT v12.0 and earlier still supported?
No. Cisco ended support for the IPCC ENTERPRISE PREMIUM AGENT v12.0 and earlier on 2024-04-30. No further security fixes will be issued. See Cisco's lifecycle bulletin.
When does the IPCC ENTERPRISE PREMIUM AGENT v12.0 and earlier reach end of support?
Cisco support for the IPCC ENTERPRISE PREMIUM AGENT v12.0 and earlier ends on 2024-04-30.
What replaces the IPCC ENTERPRISE PREMIUM AGENT v12.0 and earlier?
Cisco has not published a successor model for the IPCC ENTERPRISE PREMIUM AGENT v12.0 and earlier.
IPCC ENTERPRISE PREMIUM AGENT v12.0 and earlier Lifecycle Overview
The Cisco IPCC ENTERPRISE PREMIUM AGENT v12.0 and earlier (IPCE-PREMAGT-L) is a product in the Cisco unified contact center domain manager series. This product has reached end of life as of , meaning Cisco no longer provides technical support, software updates, or hardware replacement for this product. It was last available for purchase on . Organizations still running the IPCC ENTERPRISE PREMIUM AGENT v12.0 and earlier should plan a migration .
Lifecycle Milestones
| Lifecycle notice published | 5y 8mo ago | |
|---|---|---|
| End of sale | 5y 5mo ago | |
| Last order date | 5y 5mo ago | |
| End of software maintenance | 4y 5mo ago | |
| Last date of support | 2y 5mo ago |
IPCC ENTERPRISE PREMIUM AGENT v12.0 and earlier