UCC Enterprise Agent Licenses
IPCE-AGENTS-LC
Software License
· unified contact center domain manager Series
Can the UCC Enterprise Agent Licenses still be purchased or renewed?
No. Sales ended on 2020-09-10 and coverage under this SKU ran through 2023-09-30. There is nothing left to renew. See Cisco's lifecycle bulletin.
When does UCC Enterprise Agent Licenses coverage end?
Entitlement coverage under the UCC Enterprise Agent Licenses ends on 2023-09-30.
What is the successor to the UCC Enterprise Agent Licenses?
Cisco has not published a successor SKU for the UCC Enterprise Agent Licenses.
UCC Enterprise Agent Licenses Ordering and Coverage
IPCE-AGENTS-LC is a Cisco software license SKU sold against the unified contact center domain manager series. License and subscription SKUs follow an ordering lifecycle, not a hardware support window: past end of sale they cannot be bought or renewed, and coverage stops at the final support date. This product has reached end of life as of , meaning Cisco no longer provides technical support, software updates, or hardware replacement for this product. It was last available for purchase on . Organizations still running the UCC Enterprise Agent Licenses should plan a migration .
Lifecycle Milestones
| Lifecycle notice published | 6y 7mo ago | |
|---|---|---|
| End of sale | 6y 1mo ago | |
| Last order date | 5y 10mo ago | |
| End of software maintenance | 5y 1mo ago | |
| Last date of support | 3y ago |
UCC Enterprise Agent Licenses