ICM SW Upgrade to 12.0 for SWSS Customers
ICMEH-V120-K9-UPG=
· unified contact center domain manager Series
Is the ICM SW Upgrade to 12.0 for SWSS Customers still supported?
No. Cisco ended support for the ICM SW Upgrade to 12.0 for SWSS Customers on 2024-04-30. No further security fixes will be issued. See Cisco's lifecycle bulletin.
When does the ICM SW Upgrade to 12.0 for SWSS Customers reach end of support?
Cisco support for the ICM SW Upgrade to 12.0 for SWSS Customers ends on 2024-04-30.
What replaces the ICM SW Upgrade to 12.0 for SWSS Customers?
Cisco has not published a successor model for the ICM SW Upgrade to 12.0 for SWSS Customers.
ICM SW Upgrade to 12.0 for SWSS Customers Lifecycle Overview
The Cisco ICM SW Upgrade to 12.0 for SWSS Customers (ICMEH-V120-K9-UPG=) is a product in the Cisco unified contact center domain manager series. This product has reached end of life as of , meaning Cisco no longer provides technical support, software updates, or hardware replacement for this product. It was last available for purchase on . Organizations still running the ICM SW Upgrade to 12.0 for SWSS Customers should plan a migration .
Lifecycle Milestones
| Lifecycle notice published | 5y 8mo ago | |
|---|---|---|
| End of sale | 5y 5mo ago | |
| Last order date | 5y 5mo ago | |
| End of software maintenance | 4y 5mo ago | |
| Last date of support | 2y 5mo ago |
ICM SW Upgrade to 12.0 for SWSS Customers