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ICM SW Upgrade to 11.5 for SWSS Customers

SKU ICMEH-V115-K9-UPG=

Cisco · unified contact center domain manager Series

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ICM SW Upgrade to 11.5 for SWSS Customers is dead. Cisco support ended (-1101d). Last available for order .

Is the ICM SW Upgrade to 11.5 for SWSS Customers still supported?

No. Cisco ended support for the ICM SW Upgrade to 11.5 for SWSS Customers on 2023-09-30. No further security fixes will be issued. See Cisco's lifecycle bulletin.

When does the ICM SW Upgrade to 11.5 for SWSS Customers reach end of support?

Cisco support for the ICM SW Upgrade to 11.5 for SWSS Customers ends on 2023-09-30.

What replaces the ICM SW Upgrade to 11.5 for SWSS Customers?

Cisco has not published a successor model for the ICM SW Upgrade to 11.5 for SWSS Customers.

ICM SW Upgrade to 11.5 for SWSS Customers Lifecycle Overview

The Cisco ICM SW Upgrade to 11.5 for SWSS Customers (ICMEH-V115-K9-UPG=) is a product in the Cisco unified contact center domain manager series. This product has reached end of life as of , meaning Cisco no longer provides technical support, software updates, or hardware replacement for this product. It was last available for purchase on . Organizations still running the ICM SW Upgrade to 11.5 for SWSS Customers should plan a migration .

Lifecycle Milestones

Lifecycle notice published 6y 7mo ago
End of sale 6y 1mo ago
Last order date 5y 10mo ago
End of software maintenance 5y 1mo ago
Last date of support 3y ago
Description

ICM SW Upgrade to 11.5 for SWSS Customers

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