Regular ICM Agent Licenses - Tier 4
ICME-REGAGT-T4
Software License
· unified contact center domain manager Series
Can the Regular ICM Agent Licenses - Tier 4 still be purchased or renewed?
No. Sales ended on 2021-04-23 and coverage under this SKU ran through 2024-04-30. There is nothing left to renew. See Cisco's lifecycle bulletin.
When does Regular ICM Agent Licenses - Tier 4 coverage end?
Entitlement coverage under the Regular ICM Agent Licenses - Tier 4 ends on 2024-04-30.
What is the successor to the Regular ICM Agent Licenses - Tier 4?
Cisco has not published a successor SKU for the Regular ICM Agent Licenses - Tier 4.
Regular ICM Agent Licenses - Tier 4 Ordering and Coverage
ICME-REGAGT-T4 is a Cisco software license SKU sold against the unified contact center domain manager series. License and subscription SKUs follow an ordering lifecycle, not a hardware support window: past end of sale they cannot be bought or renewed, and coverage stops at the final support date. This product has reached end of life as of , meaning Cisco no longer provides technical support, software updates, or hardware replacement for this product. It was last available for purchase on . Organizations still running the Regular ICM Agent Licenses - Tier 4 should plan a migration .
Lifecycle Milestones
| Lifecycle notice published | 5y 8mo ago | |
|---|---|---|
| End of sale | 5y 5mo ago | |
| Last order date | 5y 5mo ago | |
| End of software maintenance | 4y 5mo ago | |
| Last date of support | 2y 5mo ago |
Regular ICM Agent Licenses - Tier 4