Regular ICM Agent License Certificate
ICME-REGAGT-LC
Software License
· unified contact center domain manager Series
Can the Regular ICM Agent License Certificate still be purchased or renewed?
No. Sales ended on 2020-09-10 and coverage under this SKU ran through 2023-09-30. There is nothing left to renew. See Cisco's lifecycle bulletin.
When does Regular ICM Agent License Certificate coverage end?
Entitlement coverage under the Regular ICM Agent License Certificate ends on 2023-09-30.
What is the successor to the Regular ICM Agent License Certificate?
Cisco has not published a successor SKU for the Regular ICM Agent License Certificate.
Regular ICM Agent License Certificate Ordering and Coverage
ICME-REGAGT-LC is a Cisco software license SKU sold against the unified contact center domain manager series. License and subscription SKUs follow an ordering lifecycle, not a hardware support window: past end of sale they cannot be bought or renewed, and coverage stops at the final support date. This product has reached end of life as of , meaning Cisco no longer provides technical support, software updates, or hardware replacement for this product. It was last available for purchase on . Organizations still running the Regular ICM Agent License Certificate should plan a migration .
Lifecycle Milestones
| Lifecycle notice published | 6y 7mo ago | |
|---|---|---|
| End of sale | 6y 1mo ago | |
| Last order date | 5y 10mo ago | |
| End of software maintenance | 5y 1mo ago | |
| Last date of support | 3y ago |
Regular ICM Agent License Certificate