CTI Toolkit for Regular ICM Agent
ICME-CTITOOLKIT
· unified contact center domain manager Series
Is the CTI Toolkit for Regular ICM Agent still supported?
No. Cisco ended support for the CTI Toolkit for Regular ICM Agent on 2024-04-30. No further security fixes will be issued. See Cisco's lifecycle bulletin.
When does the CTI Toolkit for Regular ICM Agent reach end of support?
Cisco support for the CTI Toolkit for Regular ICM Agent ends on 2024-04-30.
What replaces the CTI Toolkit for Regular ICM Agent?
Cisco has not published a successor model for the CTI Toolkit for Regular ICM Agent.
CTI Toolkit for Regular ICM Agent Lifecycle Overview
The Cisco CTI Toolkit for Regular ICM Agent (ICME-CTITOOLKIT) is a product in the Cisco unified contact center domain manager series. This product has reached end of life as of , meaning Cisco no longer provides technical support, software updates, or hardware replacement for this product. It was last available for purchase on . Organizations still running the CTI Toolkit for Regular ICM Agent should plan a migration .
Lifecycle Milestones
| Lifecycle notice published | 5y 8mo ago | |
|---|---|---|
| End of sale | 5y 5mo ago | |
| Last order date | 5y 5mo ago | |
| End of software maintenance | 4y 5mo ago | |
| Last date of support | 2y 5mo ago |
CTI Toolkit for Regular ICM Agent