CCE Packaged Agent v12.0 and prior releases
CCE-PAC-AGENT
· unified contact center domain manager Series
Is the CCE Packaged Agent v12.0 and prior releases still supported?
No. Cisco ended support for the CCE Packaged Agent v12.0 and prior releases on 2024-04-30. No further security fixes will be issued. See Cisco's lifecycle bulletin.
When does the CCE Packaged Agent v12.0 and prior releases reach end of support?
Cisco support for the CCE Packaged Agent v12.0 and prior releases ends on 2024-04-30.
What replaces the CCE Packaged Agent v12.0 and prior releases?
Cisco has not published a successor model for the CCE Packaged Agent v12.0 and prior releases.
CCE Packaged Agent v12.0 and prior releases Lifecycle Overview
The Cisco CCE Packaged Agent v12.0 and prior releases (CCE-PAC-AGENT) is a product in the Cisco unified contact center domain manager series. This product has reached end of life as of , meaning Cisco no longer provides technical support, software updates, or hardware replacement for this product. It was last available for purchase on . Organizations still running the CCE Packaged Agent v12.0 and prior releases should plan a migration .
Lifecycle Milestones
| Lifecycle notice published | 5y 8mo ago | |
|---|---|---|
| End of sale | 5y 5mo ago | |
| Last order date | 5y 5mo ago | |
| End of software maintenance | 4y 5mo ago | |
| Last date of support | 2y 5mo ago |
CCE Packaged Agent v12.0 and prior releases