CTS-SX20-QS-WMK
Announced in: Wall Mount Kit for SX20
Accessory
· telepresence quick set series
Can I still get the Wall Mount Kit for SX20?
No. Cisco ended support for the Wall Mount Kit for SX20 on 2024-10-31. No RMA or replacement through official channels — spares are secondary-market only. See Cisco's lifecycle bulletin.
How long is the Wall Mount Kit for SX20 covered for RMA?
RMA and support coverage for the Wall Mount Kit for SX20 ends on 2024-10-31. Component dates normally track the parent platform's lifecycle.
What is the current equivalent of the Wall Mount Kit for SX20?
No direct successor SKU. Replacing the Wall Mount Kit for SX20 usually means sourcing the equivalent part for the current platform generation.
CTS-SX20-QS-WMK Availability and Support
The Cisco CTS-SX20-QS-WMK (CTS-SX20-QS-WMK) is a accessory for Cisco telepresence quick set series platforms. Component dates track the parent platform: when the platform line is retired, its modules, optics, and spares retire with it. This product has reached end of life as of , meaning Cisco no longer provides technical support, software updates, or hardware replacement for this product. It was last available for purchase on . Organizations still running the CTS-SX20-QS-WMK should plan a migration .
Lifecycle Milestones
| Lifecycle notice published | 7y 5mo ago | |
|---|---|---|
| End of sale | 6y 11mo ago | |
| Last order date | 6y 8mo ago | |
| End of software maintenance | 4y 11mo ago | |
| End of failure analysis | 5y 11mo ago | |
| End of security vulnerability support | 1y 11mo ago | |
| Last date of support | 1y 11mo ago |
Wall Mount Kit for SX20