A-FLEX-WFO-NWFM
Announced in: Workforce Management Named Agent
Subscription
· spark flex plan Series
Can the Workforce Management Named Agent still be purchased or renewed?
New purchases ended on 2026-07-25. Existing entitlements remain valid through 2031-07-31. See Cisco's lifecycle bulletin.
When does Workforce Management Named Agent coverage end?
Entitlement coverage under the Workforce Management Named Agent ends on 2031-07-31.
What is the successor to the Workforce Management Named Agent?
Cisco has not published a successor SKU for the Workforce Management Named Agent.
A-FLEX-WFO-NWFM Ordering and Coverage
A-FLEX-WFO-NWFM is a Cisco subscription SKU sold against the spark flex plan series. License and subscription SKUs follow an ordering lifecycle, not a hardware support window: past end of sale they cannot be bought or renewed, and coverage stops at the final support date. This product has reached end of sale as of and can no longer be ordered from Cisco. Existing deployments continue to receive vendor support until , after which the product will reach end of life.
Lifecycle Milestones
| Lifecycle notice published | 3mo ago | |
|---|---|---|
| End of sale | 2mo ago | |
| Last date of support | in 4y 10mo |
Workforce Management Named Agent