A-FLEX-NWFM
Announced in: Workforce Management Named Agent
Subscription
· spark flex plan Series
Can the Workforce Management Named Agent still be purchased or renewed?
For now. Coverage under the Workforce Management Named Agent ends on 2028-07-31. Budget the successor SKU at next renewal. See Cisco's lifecycle bulletin.
When does Workforce Management Named Agent coverage end?
Entitlement coverage under the Workforce Management Named Agent ends on 2028-07-31.
What is the successor to the Workforce Management Named Agent?
Cisco has not published a successor SKU for the Workforce Management Named Agent.
A-FLEX-NWFM Ordering and Coverage
A-FLEX-NWFM is a Cisco subscription SKU sold against the spark flex plan series. License and subscription SKUs follow an ordering lifecycle, not a hardware support window: past end of sale they cannot be bought or renewed, and coverage stops at the final support date. Cisco has announced that the A-FLEX-NWFM will reach end of sale on . Vendor support will continue until .
Lifecycle Milestones
| Lifecycle notice published | 8mo ago | |
|---|---|---|
| End of sale | 2mo ago | |
| End of software maintenance | in 10mo | |
| Last date of support | in 1y 10mo |
Workforce Management Named Agent