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On-Premises PCCE & UCCE, Hosted CCE & CCX Agent RTU

SKU A-FLEX-J-AGT-RTU

Cisco Software License · spark flex plan Series

Suggest a correction

On-Premises PCCE & UCCE, Hosted CCE & CCX Agent RTU is aging. Support window is narrowing. Cisco support ends (+452d).

Can the On-Premises PCCE & UCCE, Hosted CCE & CCX Agent RTU still be purchased or renewed?

For now. Coverage under the On-Premises PCCE & UCCE, Hosted CCE & CCX Agent RTU ends on 2027-12-31. Budget the successor SKU at next renewal. See Cisco's lifecycle bulletin.

When does On-Premises PCCE & UCCE, Hosted CCE & CCX Agent RTU coverage end?

Entitlement coverage under the On-Premises PCCE & UCCE, Hosted CCE & CCX Agent RTU ends on 2027-12-31.

What is the successor to the On-Premises PCCE & UCCE, Hosted CCE & CCX Agent RTU?

Cisco has not published a successor SKU for the On-Premises PCCE & UCCE, Hosted CCE & CCX Agent RTU.

On-Premises PCCE & UCCE, Hosted CCE & CCX Agent RTU Ordering and Coverage

A-FLEX-J-AGT-RTU is a Cisco software license SKU sold against the spark flex plan series. License and subscription SKUs follow an ordering lifecycle, not a hardware support window: past end of sale they cannot be bought or renewed, and coverage stops at the final support date. Cisco has announced that the On-Premises PCCE & UCCE, Hosted CCE & CCX Agent RTU will reach end of sale on . Vendor support will continue until .

Lifecycle Milestones

Lifecycle notice published 1y 3mo ago
End of sale 9mo ago
Last date of support in 1y 3mo
Description

On-Premises PCCE & UCCE, Hosted CCE & CCX Agent RTU

Applicable Platforms
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