A-FLEX-CJNPC
Announced in: Webex Contact Center Premium Concurrent Agent
Subscription
· spark flex plan Series
Can the Webex Contact Center Premium Concurrent Agent still be purchased or renewed?
For now. Coverage under the Webex Contact Center Premium Concurrent Agent ends on 2028-07-31. Budget the successor SKU at next renewal. See Cisco's lifecycle bulletin.
When does Webex Contact Center Premium Concurrent Agent coverage end?
Entitlement coverage under the Webex Contact Center Premium Concurrent Agent ends on 2028-07-31.
What is the successor to the Webex Contact Center Premium Concurrent Agent?
Cisco has not published a successor SKU for the Webex Contact Center Premium Concurrent Agent.
A-FLEX-CJNPC Ordering and Coverage
A-FLEX-CJNPC is a Cisco subscription SKU sold against the spark flex plan series. License and subscription SKUs follow an ordering lifecycle, not a hardware support window: past end of sale they cannot be bought or renewed, and coverage stops at the final support date. Cisco has announced that the A-FLEX-CJNPC will reach end of sale on . Vendor support will continue until .
Lifecycle Milestones
| Lifecycle notice published | 8mo ago | |
|---|---|---|
| End of sale | 2mo ago | |
| End of software maintenance | in 10mo | |
| Last date of support | in 1y 10mo |
Webex Contact Center Premium Concurrent Agent