Flex Contact Center
SKU
A-FLEX-CC
· spark flex plan Series
Official Cisco notice (EOL15826) ↗
Retrieved
Flex Contact Center is aging. Support window is narrowing.
Cisco support ends (+665d).
Is the Flex Contact Center still supported?
Yes, but the support window is narrowing. Cisco support for the Flex Contact Center ends on 2028-07-31. Plan refresh cycles now. See Cisco's lifecycle bulletin.
When does the Flex Contact Center reach end of support?
Cisco support for the Flex Contact Center ends on 2028-07-31.
What replaces the Flex Contact Center?
Cisco has not published a successor model for the Flex Contact Center.
Announced
2026-01-31
End of Sale
2026-08-01
End of Support
2028-07-31
Today
Flex Contact Center Lifecycle Overview
The Cisco Flex Contact Center (A-FLEX-CC) is a product in the Cisco spark flex plan series. Cisco has announced that the Flex Contact Center will reach end of sale on . Vendor support will continue until .
Lifecycle Milestones
| Lifecycle notice published | 8mo ago | |
|---|---|---|
| End of sale | 2mo ago | |
| End of software maintenance | in 10mo | |
| Last date of support | in 1y 10mo |
Description
Flex Contact Center
Applicable Platforms