Webex Contact Center
A-CJP
Software
· spark flex plan Series
Can the Webex Contact Center still be purchased or renewed?
No. Sales ended on 2022-11-23 and coverage under this SKU ran through 2025-11-30. There is nothing left to renew. See Cisco's lifecycle bulletin.
When does Webex Contact Center coverage end?
Entitlement coverage under the Webex Contact Center ends on 2025-11-30.
What is the successor to the Webex Contact Center?
Cisco has not published a successor SKU for the Webex Contact Center.
Webex Contact Center Ordering and Coverage
A-CJP is a Cisco software SKU sold against the spark flex plan series. License and subscription SKUs follow an ordering lifecycle, not a hardware support window: past end of sale they cannot be bought or renewed, and coverage stops at the final support date. This product has reached end of life as of , meaning Cisco no longer provides technical support, software updates, or hardware replacement for this product. It was last available for purchase on . Organizations still running the Webex Contact Center should plan a migration .
Lifecycle Milestones
| Lifecycle notice published | 4y 4mo ago | |
|---|---|---|
| End of sale | 3y 10mo ago | |
| Last date of support | 10mo ago |
Webex Contact Center